When an incoming call comes in on the GS195LS, the screen stays black and you can't answer the call. : Service-Portal

When an incoming call comes in on the GS195LS, the screen stays black and you can't answer the call.

Modified on: Mon, 18 May, 2020 at 11:19 AM

The incoming call is signalled acoustically, but it is not shown on the display and you cannot answer it.

Please check the notification settings of the phone app.

1. More

2. Menu

3. System settings

4. OK

5. Apps & notifications

6. See all apps

7. Choose the Phone app

8. Notifications

9. The settings must be enabled

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