To reset the password, please use the following link:
https://app.gigaset-elements.com/#/forgot
Enter the e-mail address of the Gigaset elements account from which you wish to change the password. You will then receive an e-mail at the e-mail address you entered. This contains a link that you must click on.
Please note that the new password must fulfill the following conditions:
at least 8 characters
at least 1 capital letter
at least 1 lower case letter
at least 1 number
at least 1 special character
Once you have confirmed the password, it will be changed and you can use the new password when you log in.