To reset the password, please use the following link:

Enter the e-mail address of the Gigaset elements account from which you wish to change the password. You will then receive an e-mail at the e-mail address you entered. This contains a link that you must click on.

 Please note that the new password must fulfill the following conditions:

at least 8 characters

at least 1 capital letter

at least 1 lower case letter

at least 1 number

at least 1 special character

Once you have confirmed the password, it will be changed and you can use the new password when you log in.