Frequently asked questions

Find the cause of a problem by rebooting to safe mode.
You can use safe mode to start your device with only the original software and apps that came with your device. Some apps that you can download may cause yo...
Fri, 24 Apr, 2020 at 9:54 AM
How do I restore factory settings?
If you give the device to another person, you can remove all personal data. Note: Resetting the device to factory defaults will erase internal memory, ...
Tue, 28 Apr, 2020 at 12:58 PM
Transferring important data from my iPhone to my Android™smartphone?
Please note:  This article describes the transfer of data from an iOS-based to a Gigaset Smartphone with Android operating system and not the transfer to a...
Mon, 6 Jul, 2020 at 3:42 PM
Why does the Camera app of the Gigaset GS280 open, when the On/Off button is pressed?
In some cases, the Gigaset GS280 may open the camera app when the On/Off button is pressed once. To prevent this behavior, you can deactivate the "Jump...
Mon, 2 Mar, 2020 at 8:39 PM
Which type of SIM-card can be used with the Gigaset smartphone? / Which size of memory card does the Gigaset smartphone support?
  device SIM-card SD-card Gigaset GL390 2x Dual-Micro-SIM 1x microSD Gigaset GL590 2x Dual-Mini-SIM 1x microSD up to 32 GB Gigaset GS80 2x ...
Fri, 24 Apr, 2020 at 1:41 PM
Which battery capacity does the Gigaset Smartphone have? / Is the battery of my Gigaset Smartphone replaceable?
    device Accu-type Accu replaceable? Accu capacity Gigaset GL390 Lithium-ion accu yes 800mAh Gigaset GL590 Lithium-ion accu yes 800mA...
Fri, 24 Apr, 2020 at 10:54 AM
Smartphone Standby time / Talk time / Multimedia time
device Standby time Talk time Multimedia 1x SIM 2x SIM 2G 3G/4G Play music Play video Gigaset GL390 up to 550 h - up ...
Fri, 24 Apr, 2020 at 10:56 AM
Tethering with WLAN Hotspot
With mobile WLAN hotspots you can enable the data connection of the smartphone to other devices. For example, use a smatphone connection to surf the interne...
Fri, 24 Apr, 2020 at 11:05 AM
Creating screenshots
Take a screenshot of the smartphone as an Image and edit, share and send it. Taking a screenshot: 1. Open the screen for which you want to create a scr...
Fri, 24 Apr, 2020 at 11:06 AM
How do I install a printe on my GS290/GX290?
The smartphone has an integrated print service. You can print from the device using apps with printing functions. Note: A printer must be available tha...
Fri, 24 Apr, 2020 at 11:10 AM