Frequently asked questions

How to reset a Gigaset SL930H
Resetting the handset completely deletes the phonebook/address book and the handset settings! - Switch off the telephone. - Press and hold down the gre...
Thu, 2 Jul, 2020 at 8:22 AM
Outlook 64-Bit with QuickSync
Our QuickSync application only supports the 32-bit version of Outlook 2016 on Windows 10.   Since Microsoft itself recommends most users with correspondin...
Thu, 16 Jul, 2020 at 1:23 PM
How to reset my Gigaset DX
IMPORTANT: This procedure deletes all memory contents of the telephone including the telephone book, redial list etc.! 1.) Press Menu key 2.) enter *#0...
Tue, 7 Jul, 2020 at 1:10 PM
How to safe settings on my Gigaset DX
1.)  Get on the Internet. 2.) Enter www.gigaset-config.com or the IP address of the Gigaset device in the address bar of your browser. 3.) Select the lang...
Tue, 7 Jul, 2020 at 2:36 PM
How to reset my Gigaset DA
DA610 IMPORTANT: This procedure deletes all memory contents of the telephone including the telephone book, redial list etc.! 1.) Lifting the handset...
Tue, 7 Jul, 2020 at 1:09 PM
How to reset system PIN
Reset PIN If you have forgotten the system PIN, you can reset it to the delivery state as described below without losing data. 1.) The device must be i...
Tue, 7 Jul, 2020 at 1:11 PM
Sustainability of our Gigaset telephones
Sustainable activity is especially important for Gigaset AG and its subsidiaries, especially Gigaset Communications GmbH. Gigaset seeks to permanently assum...
Wed, 12 Aug, 2020 at 12:20 PM
DNS SRV Lookup
The providers change their service and no longer support the DNS configuration setting "A-Record". To continue operating Gigaset devices, the valu...
Tue, 15 Sep, 2020 at 9:20 AM