Installation and settings

Does the Smart Home base require an Internet connection?
The Gigaset Smart Home system requires an existing Internet connection and a connection to the elements cloud. The signals from the Gigaset sensors are ...
Thu, 27 Aug, 2020 at 2:44 PM
elements base reset
Factory Reset Switch on the base with the button pressed (plug in the power cable) and keep the button pressed for 10 seconds.   - All sensors are ...
Thu, 18 Mar, 2021 at 9:27 AM
elements camera - factory reset
Factory reset If the Elements Camera is already logged into an Elements account and registered in the elements app, it is absolutely necessary (for a co...
Mon, 30 May, 2022 at 1:48 PM
Gigaset camera - Troubleshooting during login
To be able to register your Gigaset smart camera, please check the following points: Please make sure that you have a visible WLAN network. The camera sh...
Thu, 10 Feb, 2022 at 2:28 PM
Gigaset Doorbell - What do I have to pay attention to when installing in Switzerland?
Since many homes in Switzerland use 230V for the installation of the doorbell, an electrician must be consulted.  You can see an installation of the doo...
Mon, 27 Sep, 2021 at 1:05 PM
Gigaset outdoor camera - Assembly video and installations Sketch
Tue, 20 Apr, 2021 at 9:19 AM
How can I control my Gigaset thermostats with the Gigaset climate?
It is important that the Gigaset climate is combined with the Gigaset thermostats in the room. This means the following: When you log in to the elements...
Thu, 19 Aug, 2021 at 1:16 PM
How can I register/install the thermostat?
ATTENTION: Before you start logging in the thermostat, batteries must not yet be inserted. (after the batteries have been inserted, the thermostat goes int...
Wed, 1 Sep, 2021 at 12:38 PM
How can I set the language in the elements app?
The elements app is currently available in the following languages: German, English, French, Italian, Dutch, Swedish and Czech.  The language in the element...
Mon, 22 Feb, 2021 at 1:18 PM
How can I switch my smart plug?
1. Via the elements app Open the elements app Click on the 3 horizontal stripes in the upper left corner Click on [Plugs] Click on the smart-plug you w...
Tue, 5 Apr, 2022 at 2:13 PM