Service-Portal

If only phone numbers and no names (from the contact list) are displayed in the element app (call notification), this is due to the setting of the Android s...

If your Camera 2.0 detects a movement although nobody has walked through the picture, you should adjust the motion detection in the settings of your Camera ...

Factory reset If the Camera 2.0 is already logged into an Elements account and registered in the elements app, it is absolutely necessary (for a complet...

LED not lit..................................................no recordings are currently being made LED lights up once.................................rec...

None of the components in the smart home family are splash-proof. Permanent exposure to moisture can also damage the sensors. We recommend that you do not u...

Yes. The Gigaset Elements app allows all users (number is not limited) who have logged into the elements app with their access data full access to the syst...

If you have integrated a "siren" in your elements system, you can trigger a 90-second alarm via the [Panic Button] in the elements app. Yo...

Gigaset motion does not generally detect animals weighing less than 25 kg. However, a movement may be reported if an animal moves at the same height in fron...

The Gigaset camera can only work with a 2.4 GHz network. The Gigaset smart camera can only work with a 2.4 GHz network. The 5 GHz band offers greater bandwi...

Contents: Security Image quality settings 15 or 30 seconds videos Latency/Delay Microphone   Security The Smart Doorbell uses your internet provider...