Technical topics (hardware and software)
If your camera image has a purple tint, it means that the blocking filter used to switch the camera in and out of night mode is stuck. To fix this, you need...
Mon, 19 Apr, 2021 at 11:52 AM
If you activate Homecoming, the Gigaset elements app notifies you when a door opens and a motion is detected after 5 minutes of inactivity. The Homeleaving ...
Mon, 15 Feb, 2021 at 1:45 PM
The sensors work with the magnetic field of the earth and can be influenced by fire doors or by the motor of blinds blinds. In this case, the enclosed magne...
Wed, 3 Feb, 2021 at 1:53 PM
Blue: The smart camera is booting Flashing blue: Connects to Bluetooth or WLAN. One long, green flash: Smart camera ready for use. One long green flash ...
Tue, 9 Feb, 2021 at 2:02 PM
As with any WLAN camera, the Gigaset camera requires a stable connection with sufficient bandwidth and no interference from other devices. If the WLAN ...
Thu, 27 Aug, 2020 at 2:54 PM
The viewing angle of the smart camera has a range of 80° horizontally and 45° vertically. The viewing angle of the camera 2.0 has a range of 86°+3° horizon...
Fri, 26 Feb, 2021 at 1:19 PM
We have adjusted our Gigaset elements app to the current system security standards. Your smartphone uses an operating system, that does not meet the minim...
Mon, 17 Aug, 2020 at 7:38 AM
Please remove the battery of the sensors for 30 minutes. Immediately after removing the battery, press the button on the top of the sensor 10 times. Be...
Tue, 2 Feb, 2021 at 1:32 PM
That may be because you have activated [Privacy]. If your Smart Home System is set to [Home], [Personal] or [Night], you can also enable [Privacy]. This mea...
Fri, 29 Jan, 2021 at 1:38 PM
To register your Gigaset smart camera, please check the following points: Please make sure you have a visible WLAN network. Your WLAN password should ...
Tue, 9 Feb, 2021 at 10:32 AM