Technical topics (hardware and software)

GO-Box - Elements App - Call history
In order for calls to be displayed in the elements app, the notification on the WebUI of the Go-Box must be switched on in the settings. (See example screen...
Wed, 31 May, 2023 at 10:38 AM
How can I differentiate my door/window/universal sensors?
At first sight, the 3 sensors look the same, but they are different in their function. On the bottom of the sensor is the name of the sensor and the icon as...
Tue, 25 Oct, 2022 at 12:56 PM
How high is the consumption of my Smart Home devices?
Smart Home Devices Consumption in watts base *1               <1,3W plug 2.0             <0,25W (switched off) / <0,4W (switched on) siren *...
Wed, 7 Sep, 2022 at 8:15 AM
How long do the batteries of the sensors work?
The durability of the batteries depends on how much the respective sensor is used. Therefore, we can only give average values. With average use (private hou...
Fri, 5 Feb, 2021 at 1:43 PM
How much electricity does the Gigaset plug consume?
Power consumption of the Gigaset plug: Gigaset plug registered and switched off ~ 0.3W Gigaset plug registered and switched on ~ 0.7W (relay and LED c...
Tue, 2 Feb, 2021 at 1:32 PM
How the Gigaset motion works
The motion detection of the Gigaset motion is based on infrared technology. This means that the sensor reacts to heat radiation or temperature fluctuations ...
Fri, 8 Apr, 2022 at 11:26 AM
I have a mesh network. Why can't I connect the Gigaset camera?
The Gigaset camera requires a permanently assigned network. Please determine in your router which one should be used for the camera.
Mon, 22 Feb, 2021 at 12:38 PM
I no longer receive push messages, events and videos. Why?
That may be because you have activated [Privacy]. If your Smart Home System is set to [Home], [Personal] or [Night], you can also enable [Privacy]. This mea...
Fri, 29 Jan, 2021 at 1:38 PM
I would like to be notified despite "Do not disturb"!
As of elements app version 9.1.2 (unfortunately, we have received a request from Google to deactivate the previous solution of "overwriting the ringto...
Mon, 30 May, 2022 at 11:54 AM
I'm getting a motion detection, but nobody is at home. What's wrong?
Gigaset motion's motion detection is based on infrared technology; therefore, false alarms are possible if there are major temperature fluctuations or r...
Mon, 1 Feb, 2021 at 2:44 PM