Technical topics (hardware and software)

L800HX Smart Speaker - App
Due to new Google policies, the Gigaset L800HX app is currently not available in the Play Store. You can download the latest app directly here: Download Ti...
Tue, 18 Jul, 2023 at 9:31 AM
Lmit of bases and sensors
The limit is only for DECT devices. Philips Hue Lights, Philips Bridge and Nuki Devices are not counted in to it. Connection with bridges (Hue, Nuki) is don...
Mon, 30 Jan, 2023 at 8:32 AM
Motion sensor - no movements
To prevent motion alerts from overflowing your elements app and to extend battery life, Gigaset motion waits 20 seconds until it reports the next motion.  ...
Wed, 20 Jul, 2022 at 7:13 AM
My Gigaset camera cannot be registered ?
To register your Gigaset smart camera, please check the following points:   Please make sure you have a visible WLAN network. Your WLAN password should ...
Fri, 21 Oct, 2022 at 12:13 PM
My Gigaset camera flashes sporadically. Why?
As with any WLAN camera, the Gigaset camera requires a stable connection with sufficient bandwidth and no interference from other devices.  If the WLAN ...
Thu, 27 Aug, 2020 at 2:54 PM
My sensor signals the wrong status. What can I do?
Please remove the battery of the sensors for 30 minutes. Immediately after removing the battery, press the button on the top of the sensor 10 times. Be...
Tue, 2 Feb, 2021 at 1:32 PM
Notifications of the elements app
For all settings and configurations described here, you must have both the Gigaset elements app installed on your smartphone as well as a Gigaset elements a...
Tue, 17 Jan, 2023 at 9:07 AM
Sensors - calibration issues
The sensors work with the magnetic field of the earth and can be influenced by fire doors or by the motor of blinds blinds. In this case, the enclosed magne...
Wed, 27 Apr, 2022 at 10:57 AM
Siren - Offline status of the siren is shows with a delay
This is expected behavior - up to 40 minutes is the maximum delay for offline notification.
Wed, 27 Apr, 2022 at 10:35 AM
smart camera - 2.4 GHz or 5GHz WLAN networks?
The Gigaset smart camera can only work with a 2.4 GHz network. The 5 GHz band offers greater bandwidth but has a shorter range compared to a 2.4 GHz band.
Mon, 1 Aug, 2022 at 10:00 AM