Technical topics (hardware and software)
If your camera does not respond, disconnect the charging cable from the connection box for 5 seconds. This will usually reboot the camera and fix any minor ...
Tue, 27 Apr, 2021 at 9:38 AM
To register your Gigaset smart camera, please check the following points: Please make sure you have a visible WLAN network. Your WLAN password should ...
Tue, 9 Feb, 2021 at 10:32 AM
As with any WLAN camera, the Gigaset camera requires a stable connection with sufficient bandwidth and no interference from other devices. If the WLAN ...
Thu, 27 Aug, 2020 at 2:54 PM
Please remove the battery of the sensors for 30 minutes. Immediately after removing the battery, press the button on the top of the sensor 10 times. Be...
Tue, 2 Feb, 2021 at 1:32 PM
The sensors work with the magnetic field of the earth and can be influenced by fire doors or by the motor of blinds blinds. In this case, the enclosed magne...
Wed, 27 Apr, 2022 at 10:57 AM
This is expected behavior - up to 40 minutes is the maximum delay for offline notification.
Wed, 27 Apr, 2022 at 10:35 AM
If your camera image has a purple tint, it means that the blocking filter used to switch the camera in and out of night mode is stuck. To fix this, you need...
Wed, 27 Apr, 2022 at 10:53 AM
If your Gigaset Smart Home system tells you that the battery of a Gigaset sensor (universal / door / window/ motion / water / climate / button) is almost em...
Wed, 9 Feb, 2022 at 7:25 AM
We have carried out tests. Among other things with a Gigaset climate and a Gigaset Universal Sensor next to it, which also displays the temperature. The re...
Fri, 29 Jan, 2021 at 2:40 PM
Content What modes are available? Time delay in "Out of Home" mode Homecoming and Homeleaving Enable homecoming / leaving Personalised homeco...
Fri, 8 Apr, 2022 at 10:33 AM