Technical topics (hardware and software)

The modes and functions of the Gigaset Smart Home System
Content What modes are available? Time delay in "Out of Home" mode Homecoming and Homeleaving Enable homecoming / leaving Personalised homeco...
Fri, 8 Apr, 2022 at 10:33 AM
Up to what temperature/humidity does the outdoor camera work?
The outdoor camera is designed for outdoor use and should be mounted directly on the house wall at a height of 2.5m.  It is designed for a temperature r...
Wed, 12 Aug, 2020 at 1:20 PM
What is Homecoming/Homeleaving and what is it for?
If you activate Homecoming, the Gigaset elements app notifies you when a door opens and a motion is detected after 5 minutes of inactivity. The Homeleaving ...
Mon, 15 Feb, 2021 at 1:45 PM
What is the reason that the camera does not always record during Homecoming or Alarm?
If a "Suspicion of burglary!" is displayed in your event list but there is no video recording of it, it may be because your upload speed (not down...
Thu, 9 Jun, 2022 at 9:38 AM
What is the viewing angle of the Gigaset cameras?
The viewing angle of the smart camera has a range of 80° horizontally and 45° vertically. The viewing angle of the camera 2.0 has a range of 86°horizontall...
Fri, 8 Apr, 2022 at 10:59 AM
Which WLAN standards and WLAN security protocols are supported by the Gigaset smart camera?
WLAN standard: 802.11 b/g/n 2.4GHz WLAN security protocols: WPA/WPA2 (TKIP or AES)
Mon, 22 Feb, 2021 at 12:43 PM
Why can't I install the Gigaset elements app on my smartphone?
We have adjusted our Gigaset elements app to the current system security standards.  Your smartphone uses an operating system, that does not meet the minim...
Mon, 17 Aug, 2020 at 7:38 AM
Why does the Gigaset camera only record 5 minutes when I can record infinitely?
The videos are cut into 5-minute films, because otherwise they are difficult to process and also become too large to download.
Mon, 22 Feb, 2021 at 12:35 PM
Why don't I get a call notification in the elements app?
To receive a call notification on your smartphone in the elements app, a Gigaset Go-Box must be registered on your Gigaset elements account. The call no...
Tue, 16 Feb, 2021 at 1:05 PM
Why is Dect-ULE, which Gigaset elements uses, better than other wireless standards?
The Gigaset elements system works with the Dect-ULE radio standard and is better than other systems, especially with range, low interference and battery ope...
Tue, 2 Mar, 2021 at 9:19 AM