Technical topics (hardware and software)

smart camera - 2.4 GHz or 5GHz WLAN networks?
The Gigaset smart camera can only work with a 2.4 GHz network. The 5 GHz band offers greater bandwidth but has a shorter range compared to a 2.4 GHz band.
Mon, 1 Aug, 2022 at 10:00 AM
Smart camera - LED status info
To indicate its status, the Gigaset Smart camera has an LED that can light up in different colours. Each light or flash of the camera indicates a status and...
Mon, 1 Aug, 2022 at 10:59 AM
Smart camera - Shows a pink picture. What can I do?
If your camera image has a purple tint, it means that the blocking filter used to switch the camera in and out of night mode is stuck. To fix this, you need...
Wed, 19 Oct, 2022 at 3:06 PM
Smart camera - Why can't I access my Gigaset smart camera via IP?
The Gigaset smart camera is a security camera and therefore prevents unsecure access such as web browsers from accessing it via IP.
Mon, 1 Aug, 2022 at 10:31 AM
Smoke 2.0 - after changing the 9V battery, I am still shown "low battery".
After you have replaced the 9V battery of the Smoke 2.0, you must carry out a Smoke test to reset the battery display. Otherwise, the app will continue to d...
Fri, 26 May, 2023 at 11:42 AM
The battery of a Gigaset sensor is almost empty, what can you do?
If your Gigaset Smart Home system tells you that the battery of a Gigaset sensor (universal / door / window/ motion / water / climate / button) is almost em...
Wed, 19 Oct, 2022 at 3:41 PM
The Gigaset climate displays different temperatures than the Gigaset Universal Sensor. Why?
We performed corresponding tests with a Gigaset climate and a Gigaset Universal Sensor next to it, which also displays the temperature. The result shows th...
Fri, 6 Jan, 2023 at 10:51 AM
The modes and functions of the Gigaset Smart Home System
Content What modes are available? Time delay in "Out of Home" mode Homecoming and Homeleaving Enable homecoming / leaving Personalised homeco...
Wed, 19 Oct, 2022 at 3:51 PM
Up to what temperature/humidity does the outdoor camera work?
The outdoor camera is designed for outdoor use and should be mounted directly on the house wall at a height of 2.5m.  It is designed for a temperature r...
Wed, 12 Aug, 2020 at 1:20 PM
What do the tones and red LED on my Smoke smoke detector mean?
Signal tone Red LED Function / Meaning No tone Flashes every 344 sec. Normal operating state, automatic self-test Loud interval tone at intervals of 0...
Fri, 21 Oct, 2022 at 2:03 PM