Technical topics (hardware and software)

Smart camera - Why can't I access my Gigaset smart camera via IP?
The Gigaset smart camera is a security camera and therefore prevents unsecure access such as web browsers from accessing it via IP.
Mon, 1 Aug, 2022 at 10:31 AM
The battery of a Gigaset sensor is almost empty, what can you do?
If your Gigaset Smart Home system tells you that the battery of a Gigaset sensor (universal / door / window/ motion / water / climate / button) is almost em...
Wed, 19 Oct, 2022 at 3:41 PM
The Gigaset climate displays different temperatures than the Gigaset Universal Sensor. Why?
We performed corresponding tests with a Gigaset climate and a Gigaset Universal Sensor next to it, which also displays the temperature. The result shows th...
Wed, 19 Oct, 2022 at 2:45 PM
The modes and functions of the Gigaset Smart Home System
Content What modes are available? Time delay in "Out of Home" mode Homecoming and Homeleaving Enable homecoming / leaving Personalised homeco...
Wed, 19 Oct, 2022 at 3:51 PM
Up to what temperature/humidity does the outdoor camera work?
The outdoor camera is designed for outdoor use and should be mounted directly on the house wall at a height of 2.5m.  It is designed for a temperature r...
Wed, 12 Aug, 2020 at 1:20 PM
What do the tones and red LED on my Smoke smoke detector mean?
Signal tone Red LED Function / Meaning No tone Flashes every 344 sec. Normal operating state, automatic self-test Loud interval tone at intervals of 0...
Fri, 21 Oct, 2022 at 2:03 PM
What is Homecoming/Homeleaving and what is it for?
If you activate Homecoming, the Gigaset elements app notifies you when a door opens and a motion is detected after 5 minutes of inactivity. The Homeleaving ...
Mon, 15 Feb, 2021 at 1:45 PM
What is the reason that the camera does not always record during Homecoming or Alarm?
If a "Suspicion of burglary!" is displayed in your event list but there is no video recording of it, it may be because your upload speed (not down...
Thu, 9 Jun, 2022 at 9:38 AM
What is the viewing angle of the Gigaset cameras?
The viewing angle of the smart camera has a range of 80° horizontally and 45° vertically. The viewing angle of the camera 2.0 has a range of 86°horizontall...
Fri, 8 Apr, 2022 at 10:59 AM
Which WLAN standards and WLAN security protocols are supported by the Gigaset smart camera?
WLAN standard: 802.11 b/g/n 2.4GHz WLAN security protocols: WPA/WPA2 (TKIP or AES)
Mon, 22 Feb, 2021 at 12:43 PM