Technical topics (hardware and software)

Why can't I install the Gigaset elements app on my smartphone?
We have adjusted our Gigaset elements app to the current system security standards.  Your smartphone uses an operating system, that does not meet the minim...
Mon, 17 Aug, 2020 at 7:38 AM
Why does the Gigaset camera only record 5 minutes when I can record infinitely?
The videos are cut into 5-minute films, because otherwise they are difficult to process and also become too large to download.
Mon, 22 Feb, 2021 at 12:35 PM
Why don't I get a call notification in the elements app?
To receive a call notification on your smartphone in the elements app, a Gigaset Go-Box must be registered on your Gigaset elements account. The call no...
Tue, 16 Feb, 2021 at 1:05 PM
Why is Dect-ULE, which Gigaset elements uses, better than other wireless standards?
The Gigaset elements system works with the Dect-ULE radio standard and is better than other systems, especially with range, low interference and battery ope...
Fri, 21 Oct, 2022 at 12:20 PM
Why is there a delay in my Homecoming / Homeleaving notification?
If you too are experiencing delayed Homecoming / Homeleaving notifications, there are a number of reasons why this may be happening. Stop using battery...
Mon, 17 May, 2021 at 12:47 PM