Temas técnicos (hardware y software)

How can I differentiate my door/window/universal sensors?
At first sight, the 3 sensors look the same, but they are different in their function. On the bottom of the sensor is the name of the sensor and the icon as...
Mar, 25 Oct, 2022 a 1:17 P. M.
How high is the consumption of my Smart Home devices?
Smart Home Devices Consumption in watts base *1               <1,3W plug 2.0             <0,25W (switched off) / <0,4W (switched on) siren *...
Mie, 7 Sep, 2022 a 9:19 A. M.
How much electricity does the Gigaset plug consume?
Power consumption of the Gigaset plug: Gigaset plug registered and switched off ~ 0.3W Gigaset plug registered and switched on ~ 0.7W (relay and LED c...
Vie, 8 Abr, 2022 a 1:11 P. M.
How the Gigaset motion works
The motion detection of the Gigaset motion is based on infrared technology. This means that the sensor reacts to heat radiation or temperature fluctuations ...
Vie, 8 Abr, 2022 a 11:28 A. M.
I would like to be notified despite "Do not disturb"!
As of elements app version 9.1.2 (unfortunately, we have received a request from Google to deactivate the previous solution of "overwriting the ringto...
Lun, 30 May, 2022 a 11:57 A. M.
Info about the batteries in the Gigaset sensors
Battery life The durability of the batteries depends on how much the particular sensor is used. Therefore, we can only give average values. With average us...
Mie, 20 Dic, 2023 a 2:17 P. M.
Motion sensor - does not detect movements
To prevent motion alerts from overflowing your elements app and to extend battery life, Gigaset motion waits 20 seconds until it reports the next motion.  ...
Vie, 21 Oct, 2022 a 11:05 A. M.
My Gigaset camera cannot be registered ?
To register your Gigaset smart camera, please check the following points:   Please make sure you have a visible WLAN network. Your WLAN password should ...
Vie, 21 Oct, 2022 a 12:16 P. M.
My sensor signals the wrong status. What can I do?
Please remove the battery of the sensors for 30 minutes. Immediately after removing the battery, press the button on the top of the sensor 10 times. Be...
Vie, 8 Abr, 2022 a 1:08 P. M.
Notifications of the elements app
For all settings and configurations described here, you must have both the Gigaset elements app installed on your smartphone as well as a Gigaset elements a...
Mar, 17 Ene, 2023 a 9:11 A. M.