Temas técnicos (hardware y software)

Up to what temperature/humidity does the outdoor camera work?
The outdoor camera is designed for outdoor use and should be mounted directly on the house wall at a height of 2.5m.  It is designed for a temperature...
Lun, 11 Abr, 2022 a 11:08 A. M.
What do the tones and red LED on my Smoke smoke detector mean?
Signal tone Red LED Function / Meaning No tone Flashes every 344 sec. Normal operating state, automatic self-test Loud interval tone at intervals of 0...
Vie, 21 Oct, 2022 a 2:06 P. M.
What is the reason that the camera does not always record during Homecoming or Alarm?
If a "Suspicion of burglary!" is displayed in your event list but there is no video recording of it, it may be because your upload speed (not down...
Jue, 9 Jun, 2022 a 9:40 A. M.
What is the viewing angle of the Gigaset cameras?
The viewing angle of the smart camera has a range of 80° horizontally and 45° vertically. The viewing angle of the camera 2.0 has a range of 86°horizontall...
Vie, 8 Abr, 2022 a 11:02 A. M.
Which WLAN standards and WLAN security protocols are supported by the Gigaset smart camera?
WLAN standard: 802.11 b/g/n 2.4GHz WLAN security protocols: WPA/WPA2 (TKIP or AES)
Vie, 8 Abr, 2022 a 1:40 P. M.
Why can't I install the Gigaset elements app on my smartphone?
We have adjusted our Gigaset elements app to the current system security standards.  Your smartphone uses an operating system, that does not meet the minim...
Vie, 21 Oct, 2022 a 1:44 P. M.
Why do I get a burglar alarm in " Home mode"?
Do you often receive burglar alarms when you are "at home"? Even if you are at home and the "alarm system" is switched off, someone may...
Vie, 17 Nov, 2023 a 8:10 A. M.
Why does the Gigaset camera only record 5 minutes when I can record infinitely?
The videos are cut into 5-minute films, because otherwise they are difficult to process and also become too large to download.
Vie, 21 Oct, 2022 a 1:53 P. M.
Why don't I get a call notification in the elements app?
To receive a call notification on your smartphone in the elements app, a Gigaset Go-Box must be registered on your Gigaset elements account. The call no...
Lun, 11 Abr, 2022 a 11:15 A. M.
Why is Dect-ULE, which Gigaset elements uses, better than other wireless standards?
The Gigaset elements system works with the Dect-ULE radio standard and is better than other systems, especially with range, low interference and battery ope...
Vie, 21 Oct, 2022 a 12:26 P. M.