Service-Portal

1. After you have connected the Camera 2.0, please wait until the status LED above the camera lens flashes in the cycle "short, short, long" and o...

The Gigaset Smart Home system requires an existing Internet connection and a connection to the elements cloud. The signals from the Gigaset sensors ar...

Factory Reset Switch on the base with the button pressed (plug in the power cable) and keep the button pressed for 10 seconds.   - All sensors are now lo...

Factory reset If the Elements Camera is already logged into an Elements account and registered in the elements app, it is absolutely necessary (for a compl...

To be able to register your Gigaset smart camera, please check the following points: Please make sure that you have a visible WLAN network. The camera sh...

It is important that the Gigaset climate is combined with the Gigaset thermostats in the room. This means the following: When you log in to the elemen...

ATTENTION: Before you start logging in the thermostat, batteries must not yet be inserted. (after the batteries have been inserted, the thermostat goes int...

The elements app is currently available in the following languages: German, English, French, Italian, Dutch, Swedish and Czech.  The language in the eleme...

1. Via the elements app Open the elements app Click on the 3 horizontal stripes in the upper left corner Click on [Plugs] Click on the smart-plug you w...