Service-Portal

In order for calls to be displayed in the elements app, the notification on the WebUI of the Go-Box must be switched on in the settings. (See example screen...

At first sight, the 3 sensors look the same, but they are different in their function. On the bottom of the sensor is the name of the sensor and the icon as...

Smart Home Devices Consumption in watts base *1               <1,3W plug 2.0             <0,25W (switched off) / <0,4W (switched on) siren *...

The durability of the batteries depends on how much the respective sensor is used. Therefore, we can only give average values. With average use (private hou...

Power consumption of the Gigaset plug: Gigaset plug registered and switched off ~ 0.3W Gigaset plug registered and switched on ~ 0.7W (relay and LED c...

The motion detection of the Gigaset motion is based on infrared technology. This means that the sensor reacts to heat radiation or temperature fluctuations ...

As of elements app version 9.1.2 (unfortunately, we have received a request from Google to deactivate the previous solution of "overwriting the ringto...

Battery life The durability of the batteries depends on how much the particular sensor is used. Therefore, we can only give average values. With average us...

To prevent motion alerts from overflowing your elements app and to extend battery life, Gigaset motion waits 20 seconds until it reports the next motion.  ...

To register your Gigaset smart camera, please check the following points:   Please make sure you have a visible WLAN network. Your WLAN password should ...