Sujets techniques (matériel et logiciels)

Notifications of the elements app
For all settings and configurations described here, you must have both the Gigaset elements app installed on your smartphone as well as a Gigaset elements a...
Mar, 25 Oct., 2022 at 3:09 H
Siren - Offline status of the siren is shows with a delay
This is expected behavior - up to 40 minutes is the maximum delay for offline notification.
Mer, 27 Avr., 2022 at 10:36 H
smart camera - 2.4 GHz or 5GHz WLAN networks?
The Gigaset smart camera can only work with a 2.4 GHz network. The 5 GHz band offers greater bandwidth but has a shorter range compared to a 2.4 GHz band.
Ven, 21 Oct., 2022 at 11:09 H
Smart camera - LED status info
To indicate its status, the Gigaset Smart camera has an LED that can light up in different colours. Each light or flash of the camera indicates a status and...
Ven, 21 Oct., 2022 at 11:14 H
Smart camera - Shows a pink picture. What can I do?
If your camera image has a purple tint, it means that the blocking filter used to switch the camera in and out of night mode is stuck. To fix this, you need...
Mer, 19 Oct., 2022 at 3:07 H
Smart camera - Why can't I access my Gigaset smart camera via IP?
The Gigaset smart camera is a security camera and therefore prevents unsecure access such as web browsers from accessing it via IP.
Ven, 21 Oct., 2022 at 11:17 H
The battery of a Gigaset sensor is almost empty, what can you do?
If your Gigaset Smart Home system tells you that the battery of a Gigaset sensor (universal / door / window/ motion / water / climate / button) is almost e...
Mer, 19 Oct., 2022 at 3:41 H
The Gigaset climate displays different temperatures than the Gigaset Universal Sensor. Why?
We performed corresponding tests with a Gigaset climate and a Gigaset Universal Sensor next to it, which also displays the temperature. The result shows th...
Mer, 19 Oct., 2022 at 2:47 H
The modes and functions of the Gigaset Smart Home System
Content What modes are available? Time delay in "Out of Home" mode Homecoming and Homeleaving Enable homecoming / leaving Personalised homeco...
Mer, 19 Oct., 2022 at 3:52 H
Up to what temperature/humidity does the outdoor camera work?
The outdoor camera is designed for outdoor use and should be mounted directly on the house wall at a height of 2.5m.  It is designed for a temperature...
Lun, 11 Avr., 2022 at 11:07 H