Service-Portal

If your Camera 2.0 detects a movement although nobody has walked through the picture, you should adjust the motion detection in the settings of your Camera ...

Factory reset If the Camera 2.0 is already logged into an Elements account and registered in the elements app, it is absolutely necessary (for a complete f...

LED does not light....................................................no recordings are currently being made LED lights up once...............................

None of the components in the smart home family are splash-proof. Permanent exposure to moisture can also damage the sensors. We recommend that you do not u...

Yes. The Gigaset Elements app allows all users (number is not limited) who have logged into the elements app with their access data full access to the syst...

If you have integrated a "siren" in your elements system, you can trigger a 90-second alarm via the [Panic Button] in the elements app. Yo...

Content: What do you need a Gigaset climate for? Controlling the Gigaset thermostat with the Gigaset climate The Gigaset climate displays different tempe...

Contents: Security Image quality settings 15 or 30 seconds videos Latency/Delay Microphone Security The Smart Doorbell uses your internet provider...

Content: Update Firmware Amazon Alexa Show Additions to the ringing sound NUKI   Update Firmware If there is a firmware update for your Smart Doorbel...

In order for calls to be displayed in the elements app, the notification on the WebUI of the Go-Box must be switched on in the settings. (See example screen...