Was ist Multi-System und wofür ist es gedacht? 


Example: If I have an elements system in operation at home and use or want to use another system (elements system, a GO-Box or a camera from Gigaset ) e.g. in my holiday home, it is now possible to switch back and forth between the two systems "At home" and "Holiday home" in the elements app. It is also possible to add several systems between which you can switch back and forth.

You can choose to create another system or merge an existing system (e.g. holiday home) with your "main" system.


If you want to add another system, proceed as follows: 

  • start the elements app
  • click on the 3 horizontal stripes in the upper left corner
  • click on Home system at the bottom (Tap to change the system)
  • click on [Add new]
  • click on [Create new]
  • name your new system and then click on [Continue].
  • select the icon of your new system and click [Continue].
  • select your time zone and click [Continue]. 
  • click on [Finish]
  • now you can register a base, a GO-Box or a Smart Camera or Doorbell in the newly added system.


If you want to merge an existing system with yours, proceed as follows:

  • start the elements app and log in with your "main" account.
  • click on the 3 horizontal stripes in the upper left corner
  • click on Home system at the bottom (Tap to change the system)
  • click on [Add new]
  • click on [Merge from other account]. 
  • read the text carefully and then click on [Continue].
  • read this text carefully and enter the EMAIL (account email) and PASSWORD (account password) of the account you want to merge and delete with your main account and click [Merge].
  • read the text carefully and then click on [Merge]


Example: I have an account for my elements system at home (max.mustermann@gmail.com) and an account for my elements system in my holiday home (holidayhome@gmail.com). With the multi-system it is now possible to merge both accounts under "only" one account (at home: max.mustermann@gmail.com). The account "holidayhome@gmail.com " is deleted in the process.


Now I can switch back and forth between both systems (home and holiday home) in the elements app.