Technical topics

MWI Info not shown on Speedport-Router
Error in MWI display on HX handsets on Speedport routers of Deutsche Telekom. If the firmware of your Speedport router has been updated, it may happen in i...
Tue, 18 Oct, 2022 at 10:24 AM
Smart Call Block (SCB) not available despite subscription renewal
In rare cases, after renewing an SCB subscription, the SCB function may not be selectable in the base. To retrigger the data synchronization of the subs...
Tue, 25 Oct, 2022 at 8:16 AM
Gigaset ION FAQ
Table of contents What is the Gigaset ION? What are the technical features of the Gigaset ION? Can I use the ION if my soft client is not compatible? Wh...
Mon, 17 Oct, 2022 at 12:01 PM
Is my telephone too quiet/too loud?
Basically, all our telephones go through an elaborate, acoustic series of measurements that strictly comply with the required standards. If you are look...
Tue, 14 Jun, 2022 at 2:47 PM
Hearing aid compatibility E720 / FAQ
Compatibility information provided by hearing aid manufacturers: Phonak https://www.phonak.com/uk/en/support/product-support/compatibility.html (enter...
Tue, 15 Aug, 2023 at 9:16 AM
Phone display protector detection and removing
Please note that screen protectors are always precisely adapted to the display dimensions of your Gigaset phone. The protective film can usually be recogniz...
Tue, 18 Oct, 2022 at 1:06 PM
E290/E290A/E290HX - Display lights up every few seconds
When the handset is in the cradle/base station, the display briefly becomes brighter at intervals of around 5 seconds. This behaviour is another functio...
Mon, 17 Oct, 2022 at 1:26 PM
Since Update 262 for Go Box the call transfer is no longer possible with display key
With the firmware update 262 for Go Boxes, the behavior of the handsets in ongoing calls has changed. The left display key is now assigned to "Block Ca...
Wed, 10 Aug, 2022 at 12:12 PM
DL500A/DX600A/DX800A firmware update not possible
If you want to update the firmware and you are getting an error message that the server ist not available/responding, your phone might have an old update se...
Tue, 18 Oct, 2022 at 10:43 AM
QuickSync does not connect to Google Contacts
Unfortunately it is no longer possible to synchronize Google Contacts using our QuickSync Software.  Google stopped the API for connecting to their Cont...
Fri, 7 Oct, 2022 at 9:07 AM