Deactivation of services Smart Home/Care

Gigaset Communications GmbH opened insolvency proceedings under self-administration on 29 January 2024.

A purchaser has been found for parts of the business operations, but the Smart Home/Care business will not be taken over. Below you will find important information in this context.

• The cloud services will be discontinued as of 29 March 2024.
• Apps and connected sensors/devices will no longer be usable.
• Camera service packages will end on 29 March 2024.
• Return of devices is not possible.
• The local alarm of the Gigaset Smoke smoke detector, will continue to be possible without restriction.

You can find the form for registering your claims in insolvency proceedings for download below. Please complete and return this form to White & Case LLP, Dr. Christoph Schulte-Kaubrügger, Königswall 21, 44137 Dortmund, Germany.

Please note that the purchaser of the business, which will operate under the name Gigaset in the future, is not authorised to provide you with any information regarding Smart Home/Care products.