DNS SRV Lookup

Gigaset GO BOX, 100, IP

Gigaset DX800

Most providers have changed their service and no longer support the DNS configuration setting "A-Record". To continue using Gigaset devices, the values for the port settings for "Proxy server" and "Registration server" must be deleted.

Background is RFC 3263: "...If the TARGET was not a numeric IP address, but a port is present in the URI, the client performs an A or AAAA record lookup of the domain name..."

For Gigaset devices, make the following settings:

Gigaset GO BOX, 100, IP:

The precondition is that you have a base with the software from version 248. 

If "DNS SRV Lookup" is set to "Yes", the server ports for proxy and registration server are deleted.

1. Find your devices IP address by pushing the paging button. In the handset display you can read the IP address. Then you         can enter the IP address in the browser search bar.

OR

Open gigaset-config.com in your Webbrowser and select your device. The user interface should look something like the         following image.

2. System PIN is "0000" if it has not been changed.

3. Open Settings → Telephony → Connections.

4. Choose a connection and click on "Edit".

5. Press "Show advanced settings".

6. Set "Lookup Enabled" → Yes

7. Save settings.

Gigaset DX800:

To use DNS SRV lookup on DX800 you have to delete the port settings for "Proxy-Server", "Registration-Server" and save settings. 

1. Find your devices IP address. On DX800 go to menu → settings → system → local network → IP address

2. Open gigaset-config.com and select your device based on the IP address.

2. System PIN is "0000" if it has not been changed.

3. Open settings → Telephony → Connections.

4. Choose a connection and click on "Edit".

5. Press "Show advanced settings".

6. Delete value for "Proxy-Server-Port".

7. Delete value for "Registration-Server-Port".

8. Save settings.

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