For synchronising contacts with sources mentioned in our service portal, the handset has to be connected to the computer using bluetooth a Micro-USB-datacable. For firmware updates using a Micro-USB-datacable is mandatory and can't be started using bluetooth.
If your computer does not find your handset, it is most common that you are using a charging cable instead of a datacable. Please get a Micro-USB datacable for synchronising your contacts.
Please note that the further development of QuickSync has been discontinued and Windows versions after Windows 10 are no longer supported.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article