You may find that certain settings disable the keyboard and it is no longer displayed to you.
Follow these steps to make your keyboard visible again:
Android 11 | Android 12 | Android 13 |
1. Install the following app in PlayStore: ,,Gboard - the Google keyboard"  To do this, follow the step-by-step instructions in the following knowledge article: Installing and uninstalling apps on a Gigaset smartphone | 1. Install the following app in PlayStore: ,,Gboard - the Google keyboard"  To do this, follow the step-by-step instructions in the following knowledge article: Installing and uninstalling apps on a Gigaset smartphone | 1. Install the following app in PlayStore: ,,Gboard - the Google keyboard" To do this, follow the step-by-step instructions in the following knowledge article: Installing and uninstalling apps on a Gigaset smartphone |
| 2. Open the settings | 2. Open the settings | 2. Open the settings |
3. ,,System" | 3. ,,System" | 3. ,,System" |
4. ,,Languages & input" | 4. ,,Languages and input" | 4. ,,Languages and input" |
5. ,,On-screen keyboard" | 5. ,,On-screen keyboard" | 5. ,,On-screen keyboard" |
6. ,,Manage on-screen keyboards" | 6. ,,Manage on-screen keyboards" | 7. Activate ,,Gboard" |
7. Activate ,,Gboard" |  |
Hint:
If the keyboard is still not available despite following the step-by-step instructions, only a factory reset will help.
Before that, create a backup for your data, follow this step by step guide:
How do I backup my Whatsapp chats and media?
How do I create a backup of my data and settings?
Now perform a factory reset, follow this step by step guide:
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