How do I transfer my data to my new smartphone?

If you have purchased a new Gigaset smartphone and want to set it up again, it makes sense to back up your data in advance.

To backup your data follow these step by step instructions: How do I backup my WhatsApp chats and media? and How do I create a backup of my data and settings?


Once you have done your backup of the data, you can start to set up your smartphone again.


Setting up the smartphone without an old smartphone and without cable

Android 10

Android 11

Android 12

Android 13


Setting up the smartphone with an old smartphone and without cable

Android 10/11

Android 12/13


Setting up the smartphone with an old smartphone and with cable

Android 12/13


Backup of data after initial setup

Android 10/11/12/13


Hints:

Make sure you have the data for your Google account, your pin and your Wi-Fi password available. 

Make sure that you have charged the battery sufficiently.


Setting up the smartphone without another smartphone and without cable Android 10:

1. Select your language and tap on ,,Start".2. Insert your SIM card to unlock it.3. Connect to your WLAN

4. ,,Next"


5. ,,A backup from the cloud"



6. Enter your e-mail or phone number and confirm with ,,Next".7. Enter your password and confirm with ,,Next".

8. ,,I agree"


9. Select your previously performed backup10. ,,Next"

11. Confirm your old display lock
12. ,,Restore"

13. Swipe to the bottom of the page and tap ,,Accept".14. Select display lock

15. ,,Yes"

16. Enter 2x the pin that you want to use for unlocking the display and confirm it.
17. ,,Skip".18. ,,Next"


19. ,,Skip"
20. Here you will be asked that you can set up card payment via smartphone. Tap ,,Skip"
21. ,,No thanks"






22. "I have read the privacy policy" and "Accept and continue". 23. ,,Skip"


24. ,,Next"




Setting up the smartphone without another smartphone and without cable Android 11:

1. Select your language and tap on ,,Start".2. Insert your SIM card to unlock it.3. Connect to your WLAN

4. ,,Next"


5. ,,A backup from the Cloud"



6. Enter your e-mail or phone number and confirm with ,,Next".7. Enter your password and confirm with ,,Next".8. ,,I agree"

9. Select your previously performed backup10. ,,Next"

11. Confirm your old display lock12. ,,Restore"

13. Swipe to the bottom of the page and tap ,,Accept".14. Select your search engine and confirm with ,,Next".
15. Enter 2x your pin, which you want to use for unlocking your smartphone and confirm it16. Swipe to the bottom of the page and tap ,,Skip".
17. Swipe to the bottom of the page and tap ,,Skip".18. ,,Skip".

19. Here you will be asked that you can set up card payment via smartphone. Tap ,,Skip"20. ,,No thanks"


21. "I have read the privacy policy" and "Accept and continue". 22. ,,Skip"


23. ,,Next"





Setting up the smartphone without another smartphone and without cable Android 12:

1. Select your language and tap on ,,Start".2. Connect to your WLAN

3. ,,Next"


4. ,,Can`t use old device?"

5. ,,Ok"

6. Enter your e-mail or phone number and confirm with ,,Next".7. Enter your password and confirm with ,,Next".

8. ,,I agree"

9. Select your previously performed backup10. ,,Next"

11. Confirm your old display lock12. Restore

13. Swipe to the bottom of the page and tap ,,Accept"




14. Select your search engine and confirm with

confirm with ,,Next".




15. Enter 2x your pin, which you want to use for unlocking your smartphone and confirm it16. You already have the option to set your face recognition here, but you can also change this at any time in the settings. Tap on ,,No thanks" 
17. Swipe to the bottom of the page and tap ,,No thanks ".18. Swipe to the bottom of the page and tap ,,Skip".

19. Swipe to the bottom of the page and tap ,,Skip".

20. Here you will be asked that you can set up card payment via smartphone. Tap ,,Skip"
21. ,,No thanks"


22. "I have read the privacy policy" and "Accept and continue".23. ,,Next"





Setting up the smartphone without another smartphone and without cable Android 13:

1. Select your language and tap on ,,Start".2. Connect to your WLAN

3. ,,Next"

4. ,,Can`t use old device?"
5. ,,Ok"6. Enter your e-mail or phone number and confirm with ,,Next".7. Enter your password and confirm with ,,Next".8. ,,I agree"
9. Select your previously performed backup10. ,,Next"
11. Confirm your old display lock12. Restore

13. Swipe to the bottom of the page and tap ,,Accept"

14. Select your search engine and confirm with

confirm with ,,Next".

14. Enter 2x your pin, which you want to use for unlocking your smartphone and confirm it
15. Swipe to the bottom of the page and tap ,,No thanks ".
16. You already have the option to set your face recognition here, but you can also change this at any time in the settings. Tap on ,,Skip"
17. Swipe to the bottom of the page and tap ,,Skip".19. Swipe to the bottom of the page and tap ,,Skip".20. Here you will be asked that you can set up card payment via smartphone. Tap ,,Skip"
21. ,,No, thanks"22. "I have read the privacy policy" and "Accept and continue".
23. ,,Next"


Setting up the smartphone with another Android smartphone and without cable Android 10/11:

Hints:

  • Start with the steps for the new smartphone.
  • It is important that the two smartphones are close to each other during the transfer.
New smartphone
Old smartphone
1. Select your language and tap on ,,Start".
2. Connect to your WLAN

1. Open the Google app on your old smartphone. Important: You must be logged in with your Google account here2. Tap the top of the Google App search box ,,Set up my device".





3. ,,Next"




4. ,,A backup from an Android phone"



3. ,,Next"





4. Now compare the shapes with those of the old device, if the pattern matches confirm with ,,Next".
5. ,,Next"


6. ,,Next"

Now do  step 1. on the old smartphone

5. ,,Copy"


6. Now you need to enter your pin to unlock.

Now perform step 7. on the new device

7. Now enter your Google account password and tap ,,Sign in". 8. Proceed to step 9. of the step by step guide. Click here to go to step 9. of the step by step guide:

Android 10

Step by step guide

Android 11                      

Step by step guide

  




                                                                                                                                                                                                         

Setting up the smartphone with another Android smartphone and without cable Android 12/13:

New smartphone
Old smartphone
1. Select your language and tap on ,,Start".
2. Connect to your WLAN


1. Open the Google App on your old smartphone. Important: You must be logged in with your Google account here.

Then perform step 9. on the new smartphone


2. Tap the top of the Google App search box ,,Set up my device". 

Then do step 10. on the new smartphone



3. ,,Next"


4. ,,Next"
3. ,,Next"

4. Now compare the shapes with those of the old device, if the pattern matches confirm with ,,Next".
5. ,,No cable?"6. ,,Copy without cable"5. ,,Copy"

6. Now you need to enter your pin to unlock.

Now do step 11. on the new smartphone


7. ,,Next"8. Now take your old smartphone and start there with step 1.

9. ,,Next"



10. ,,Next"

Now do step 1. on the old smartphone



11. ,,Copy"12. Proceed to step 13 of the step by step instructions. Click here to go to step 13. of the step by step guide:

Android 12

Step by step guide

Android 13
Step by step guide



Setting up the smartphone with another Android smartphone and with cable Android 12/13:

New smartphone
Old smartphone
1. Select your language and tap on ,,Start".

2. Connect to your WLAN


1. ,,Copy"

2. Enter your unlock PIN.

Then proceed to step 8. on the new smartphone.


3. ,,Next"



4. ,,Next"


5. ,,Next"


6. Connect one side of the cable to your old smartphone. Then tap "Next".

7. Connect the other side of the cable to your new smartphone.

Then proceed with step 1. on the old smartphone

8. ,,Copy"

9. Proceed to step 13. of the step by step guide. Click here to go to step 13. of the step by step guide:

Android 12

Step by step guide

Android 13

Step by step guide





You have the possibility to backup your data even after the initial setup of your smartphone:                                                  

1. Swipe down from the top of the screen and tap "Finish Setup".2. ,,Start"


3. ,,Next"


4. Now you can choose from where you want to transfer your data

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