Our QuickSync application only supports the 32-bit version of Outlook 2016 on Windows 10.
Since Microsoft itself recommends most users with corresponding compatibility problems not to install a 64-bit version, a corresponding adjustment will not follow in the short term.
“We recommend the 32-bit version of Office to most users because it is more compatible with most applications, especially third-party add-ins. For this reason, the 32-bit version of Office is also installed as standard on 64-bit Windows operating systems. ”- Latest statement Microsoft (Dezember 2017)
We therefore recommend that you install the 32-bit version of Outlook 2016 and proceed as follows: