Technical topics

How to do a factory reset on my Gigaset DA device
DA610 IMPORTANT: This procedure deletes all memory contents of the telephone including the telephone book, redial list etc.! 1.) Lifting the handset...
Wed, 15 Jun, 2022 at 8:00 AM
No connection to the base station / "Please check phone connection"
Message: "No Base" If you cannot make a call, this could be due to connection problems of the handsets or the base. You can easily determine t...
Wed, 15 Jun, 2022 at 9:08 AM
"Base" or "Register" flashing on the screen
- Press Menu - Select "Settings" - Select "Registration" and confirm with "OK - Confirm the item "Register HS" with &q...
Tue, 5 May, 2020 at 8:05 AM
How to check my telephone connection
First check if the telephone cable is connected correctly, if necessary change the telephone cable from socket Phone1 to Phone2 socket on the router, in cas...
Tue, 5 May, 2020 at 10:21 AM
Outlook 64-Bit with QuickSync
Our QuickSync application only supports the 32-bit version of Outlook 2016 on Windows 10.   Since Microsoft itself recommends most users with correspondin...
Thu, 16 Jul, 2020 at 1:23 PM
How to reset system PIN
Reset PIN If you have forgotten the system PIN, you can reset it to the delivery state as described below without losing data. 1.) The device must be i...
Tue, 7 Jul, 2020 at 1:11 PM
DNS SRV Lookup
The providers change their service and no longer support the DNS configuration setting "A-Record". To continue operating Gigaset devices, the valu...
Tue, 15 Sep, 2020 at 9:20 AM
A415/A415A - Handset rings every night at midnight
    - Open Menu,      - Confirm "Alarm Clock" option with "OK     - Then, the word "Activation" comes up and there's a check...
Tue, 5 May, 2020 at 8:04 AM
Why is the message "Reduced functionality " after registration of an additional SL910?
The software versions of the base station and the handset are not compatible. A compatibility update is necessary. For this update Gigaset Quick Sync Soft...
Tue, 14 Jun, 2022 at 3:18 PM
Answering machine problem with software version 42.254 (Go-Box)
After an update to software version 42.254, problems with the answering machine may occasionally occur. In this case, please downgrade to the previous softw...
Thu, 18 Jun, 2020 at 8:15 AM